DevOps Engineer

Rate: max 135 pln/h net + VAT, B2B

Location: 3 days a week in office (Gdańsk or Warsaw)

Industry: banking

Summary: The IT Operations Engineer plays a crucial role in ensuring the stability and efficiency of production systems. This position focuses on incident management, continuous monitoring, and the automation of deployment processes to enhance service reliability and collaboration between teams.

Main Responsibilities

• Own the root cause analysis (RCA) process for production incidents to diagnose, resolve, and prevent recurrence.
• Continuously monitor service health and detect anomalies to prevent incidents.
• Design, implement, and maintain CI/CD pipelines using GitHub Actions and related tools.
• Ensure stability in Pre-Production and Production environments.
• Document operational procedures and known issues to develop a comprehensive knowledge base.
• Collaborate closely with development and platform teams to address issues and operational requirements.
• Identify and propose automation or tools to reduce operational pain points.
• Enhance observability through dashboards, alerts, and log queries.
• Contribute to service continuity and disaster recovery initiatives.

Key Requirements

• 5+ years in IT operations or application support in production-facing roles.
• Proven end-to-end incident management experience.
• 2+ years of experience within the ITIL framework.
• Experience in Agile delivery environments.
• Excellent English communication skills (C1 level).
• Proficiency with Jenkins, CI/CD pipelines, and troubleshooting deployments.
• Experience with log analysis tools like Splunk and Sysdig.
• Fluency in observability tools such as Prometheus and Grafana.
• Experience operating services on Kubernetes and using Ansible for configuration management.
• Strong knowledge of Docker and basic scripting in Bash or Python.

Nice to Have

• IBM Datastage operational experience.
• A willingness to learn about Pega or Airflow.
• Experience with relational databases like Oracle and DB2.
• Working knowledge of ETL applications and Rest API communication.
• Experience supporting distributed systems such as Kafka.
• Background in Java development.

Other Details

• Location: Poland - Gdańsk (hybrid working model: 3 days in the office).