Customers Portals Specialist I

Customer Food Portals Specialist I (m/f)

Łódź, Poland

Fixed-term contract for 12 months

Main responsibilities

• Monitor 3rd party customer portals, identify requested documentation, complete requests according to agreed SLAs based on customer segmentation.
• Create technical documentation as requested by customer and upload into customer portals.
• Review and approve technical documentation related to Finished Products to assure Quality & Regulatory requirements are met.
• Work cross- functionally with TSS departments, internal stakeholders, and external partners, to obtain inclusion, information for technical documentation creation.
• Report day to day activities and provide weekly reports on progress to direct supervisor.
• Act as a first point of contact for all 3rd party customer portals related queries from key stakeholders.

Candidate profile

• Technical Education Diploma in Food Science or related discipline.
• Internship in Food Industry or similar area.
• Good analytical skills.
• Organized, methodical, detail oriented and ability to multitask.
• Able to prioritize and manage time effectively.
• Proactive and flexible approach.
• Good oral and written communication skills.
• Fluent English.
• Intermediate level of computer literacy (specifically Excel, SAP, Outlook and ServiceNow desirable).
• Experience with Power BI and Power Apps would be considered an asset.
• Ready to work in rotating (morning / afternoon) shifts.

Compensation: starting from PLN 73,500.00 per year STARTING SALARY

Final salary will be determined as part of any final offer and will consider factors such as skills, education, role-specific experience, and internal equity among current employees.

Eligible roles may also participate in one of McCormick’s Bonus Plans. In addition to a competitive compensation package, McCormick employees are eligible for our comprehensive Total Rewards programs, which include, but are not limited to:

• access to the learning platform and rich package of internal trainings
• company paid healthcare (Medicover)
• profit share
• life insurance (UNUM)
• holiday funds (Zakładowy Fundusz Świadczeń Socjalnych)
• pension plan
• co-financing for sport activities (Multisport Card)
• Medicover Sport
• employee referral program
• employee assistance program (psychological help, mindfulness)
• benefit Platform with variety of benefit options to select
• favorable prices for our products in the employee shop
• PPK
• chill-out zone

McCormick ensures compensation is determined in line with the principle of equal pay for work of equal value, regardless of gender.

First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity.

McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.